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Linda Gong 明明

美国人的负责 American's Responsibility

这周,我注册了大学课程,并参加了一天的在线校园体验活动,接触到了校园的一些工作人员和学生。他们认真负责的态度让我深受震撼。在一天的校园体验活动中,330人的会议主要由15位学长学姐按不同部分轮流主持召开。他们非常认真的回答新生在会议中提出的问题,在聊天框中,基本前一秒问题刚发上去,下一秒就有一位学长、学姐回复,最多超不过5秒,有准确详细的解答,甚至还会附加完整的页面链接。会议进行了一天,到了下午四五点大家都累了,我们也能看到学长学姐们也累了,但他们还是非常认真的在回复问题,不论是口头提出的还是文字性问题。整个会议过程中,他们基本上百分之百的回复问题,我几乎没有看到任何一个问题被跳过或忽略。学长、学姐们工作的尽职态度让我大受震撼。不只是学生,我在注册课程时接触到的顾问和工作人员也相当负责。当我第一天注册课程时,有一门课程还没有开放,顾问立刻和我约定,明天早上9点会面,添加这门课程。第二天,老师很准时,但遗憾的是课程还没有开放,于是工作人员立刻约了第三天上午9点的会面,并保证明天课程一定会开放。第三天见面,工作人员非常准时,但非常可惜的是这门课程仍然没有开放,于是她们马上帮我安排了非常合理的课程替代方案,并且告诉我可以下学期再学这门课程。选完课后,第一次生成课表时,出现了同一间教室的使用冲突问题。工作人员告诉我,这意味着我每天会有不同的课表。当我表示无法接受这种安排时,她们马上帮我试了五六种不同的课程排列方式,当按每种排列方式生成的课表仍然存在问题时,她们立刻尝试另一种新的排列方式。整个过程持续了15分钟左右,但她们没有表现出丝毫的不耐烦。当最后课表终于过关时,我们一起欢呼了一下,并且这份课表的时间安排对我非常的合适。我真的很感激她们,而且感受到,即使自己看不懂系统上显示的英文,也完全可以信任她们,因为她们绝不会把学生丢在中途不管,而且会按我们的需求努力找到最好的结果。


This week, I registered for University courses and participated in a day of online campus experience activities, meeting some of the staff and students on campus. I was deeply shocked by their serious and responsible attitude. During the one-day campus experience activities, the 330-person meeting was mainly hosted by 15 seniors and sisters in different parts. They are very serious about answering the questions raised by the freshmen in the meeting. In the chat box, basically the question is posted one second before, and a senior or senior sister will reply in the next second. It will not exceed 5 seconds at most, and there will be accurate and detailed answers. , and even attach a link to the full page. The meeting lasted for a day, and at four or five in the afternoon, everyone was tired, and we could see that the seniors were also tired, but they were still very serious in answering questions, whether they were oral or written. Throughout the meeting, they basically answered 100% of the questions, and I hardly ever saw a single question skipped or ignored. I was greatly shocked by the conscientious attitude of the seniors and sisters. Not just the students, but the advisors and staff I dealt with while enrolling in the courses were also quite responsible. When I registered for classes on the first day, one class was not open and the advisor immediately made an appointment with me to meet tomorrow morning at 9 am to add this class. On the second day, the teacher was punctual, but unfortunately the class was not open yet, so the staff immediately made an appointment for a meeting at 9 am on the third day, and promised that the class would be open tomorrow. We met on the third day, and the staff were very punctual, but it was a pity that this course was still not open, so they immediately helped me arrange a very reasonable alternative course, and told me that I could take this course again next semester. After class selection, when the class schedule was generated for the first time, there was a problem of usage conflict in the same classroom. The staff told me this meant I would have a different schedule each day. When I said that I could not accept this arrangement, they immediately helped me try five or six different arrangements of the courses. When the class schedule generated by each arrangement still had problems, they immediately tried another new arrangement. The whole process lasted about 15 minutes, but they did not show the slightest impatience. We cheered together when the final schedule finally passed, and the timing of the schedule was perfect for me. I really appreciate them, and I feel that even if I can't understand the English displayed on the system, I can trust them, because they will never leave students in the middle, and will try their best to find the best one according to our needs. the result of.

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